BPO Services

We are more than a telecommunications company! Throughout the years, we have developed close relationships with our sister companies exploring and establishing businesses in other industries. One such successful endeavor is in the area of Business Process Outsourcing (BPO). Collective Solution has been a leading provider of business services for over a decade with clients around the globe. We are one of the fastest growing companies in the industry and have been on INC-5000 list for four consecutive years.


Customized Solutions that Greatly Reduce Cost Without Compromising Quality!

An average of 40% to 60% reduction in call center operation costs

Ongoing Quality Assurance

Continuous Process Improvement

Dedication to Success

FCC/FTC & PCI Compliance

Member of IBPAP, ACA, DBA & BCA

Our Services

Disk Space



Email Accounts

Email Accounts

Email Accounts

Email Accounts

Email Accounts

Email Accounts

Email Accounts

Customer Service

Teleservices, Inbound & Outbound Messaging

Intelligent Queuing

VoIP Call Delivery & IVR Prompts

Programming & Testing

Data Entry

Outbound Campaign Management

Appointment Setting

Automated Outbound Dialing

Dynamic Agent Scripting

CRM Integration

Tech Support

Remote Agent Support

Market Research & Telemarketing

EMAIL & Chat Support

Telephone Number Verification

Customizable List Management

Call Monitoring & Recording

Agent Softphone

Synchronized Screen Pop